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Contact

One operator. The right inbox for the right thing.

There is one person on the other side of every email address on this page. Pick the one that matches the question you're asking — it gets you a faster, better answer than a single shared inbox would.

Reply window1 business day Time zoneAmerica/Toronto (UTC−5) HoursMon–Fri, 09:00–18:00
General & pilots

Hello

Pricing, pilot conversations, partnerships, anything else that doesn't fit the other inboxes. The fastest way to start a conversation with us.

Privacy

Privacy officer

Member access requests, corrections, complaints, anything covered by our Privacy notice. Acknowledged within one business day; resolved within thirty.

Security

Responsible disclosure

Suspected vulnerabilities, security questions, or anything described under Responsible disclosure. We commit to acknowledging within one business day.

Customer support

Operations

Active customers: roster issues, audit-log questions, integration help, billing. Live status and incident updates at /status.html.

Mailing & service of process

For formal correspondence, court documents, or anything you need to put in writing on paper, send to:

Jit Singh
c/o The Union Hub
Toronto, Ontario, Canada
Full street address provided on request to hello@theunionhub.com.

Press & speaking

For press inquiries, write to hello@theunionhub.com with "Press —" in the subject line. We respond within two business days. Speaking and panel requests welcome; we are particularly interested in conversations about how Canadian labour organizations are modernizing without sacrificing autonomy.

What not to send by email

  • Personal information about a member without authorization. Route through your union admin instead.
  • Passwords or shared secrets. If we ever need a credential rotated, we'll do it in your console — never over email.
  • Active exploits. Use security@theunionhub.com for those, and follow the disclosure guidelines.